For those of you who may not have heard of Star City Games they are an online (and brick an mortar) retailer specializing in Magic The Gathering.
Anyone who has played Friday Night Magic will probably have heard the name, they are a huge contributor in the world of Magic, hosting open and invitational tournaments.
So what is it like actually ordering cards or product from them online? Well it’s one of the beast online shopping experiences I’ve had, not just because they have fast shipping and accurate orders, not because of the many cool things I’ve gotten for free like card tokens, but the fact that they have signed… In actual pen a small personal note in more than one of my orders over the years, one of which was several hindered dollars but the other was for under $40…. This is the largest online card shop in the world and I open my package and I see “thanks for your order Fred” and a signature written by an actual human.
I was a bit hesitant to order from them at first to be honest, at the time I was only a kitchen table player and I already had a company online I ordered singles from, but they like many other card shops went out of business, after a little cry reading a beautiful goodby email I composed myself and sent them an email wishing them luck and saying I didn’t even know where to go for cards now…. “We just can’t compete with Star City Games” they said.
These evil bastards had killed my friend I decided to see what this evil corporation looked like… I typed in the email address ready to mock everything about them and that’s when the confusion hit… They where just so… Beautiful… The page layout just worked, the card search engine was flawless… I was really torn, and I needed a Niv… Arg… Shit… Take my money.
And then I waited, almost hoping they would some how mess up my order, I had become a half-troll. I check my mail only a few short days later and there it is, perfectly packaged, sleeve inside a top loader, and there it is a hand written thank you on the invoice. They had won me over and reminded me that good people still exist, I’m sure the kid who signed it was told it was company policy, but who freakin cares, that’s a company I want to do business with.